What is your refund policy?

We offer a 30-Day money-back guarantee on your first order. Subsequent orders do not qualify for a refund. Additionally, you must not violate any of our terms and AUP in the Terms and conditions.

Shared / WordPress and reseller hosting are subject to a 30-day money-back guarantee.


Dedicated/Bare-Metal Servers, Virtual Servers, Domain Names, SSL Certificates, Setup fees, one-time fees, License fees, and add-ons are not subject to refund.

 

Refunds are possible only with Credit card and PayPal payments.


For more about our refund policy and a 30-day money-back guarantee, please review our TOS page on this link: https://www.hostround.com/terms-of-service

 

Note: Using a coupon code or getting a discounted price makes your order not applicable for a refund.

  • 4912 Users Found This Useful
Was this answer helpful?

Related Articles

What type of payments do you accept?

We accept major credit and debit cards including Credit/Debit Cards Apple Pay Google Pay...

Do you store credit card information on your server?

We do not store your credit card information on our servers. All credit card information is...

My order was marked as Fraud

We use an automated 3rd party verification service that will take into account your order and...

Why is my order still pending after payment is settled?

Your order status can be pending for various reasons: 1) The order is under reviewIf this is...

Bitcoin payment method shows please wait... and then nothing happens

Unfortunately, Bitcoin is not allowed in all countries and BitPay doesn't provide services in...